General Terms and Conditions

1. General 

The following General Terms and Conditions apply to all contracts, deliveries and other goods and services. Jeffrey Stone contradicts explicitly any deviating provisions of the contract partners. As far as the client’s general terms and conditions are inconsistent with ours, their application shall be subject to our explicit written approval.

2. Intellectual property

All content on the Site including, without limitation, text, graphics, images, audiovisual material, user contributions, trademarks, logos, product details, published or otherwise available on the site is the property of Jeffrey Stone and is protected by international copyright laws. All rights are hereby reserved.

3. Pricing of items for sale

All prices are subject to change. All prices are net prices, including value added tax.  

4. Terms of Contract

The offer from Jeffrey Stone is not binding. Small discrepancies and technical changes in the images or descriptions are possible. The prepayment (with paypal or credit card) at the end of the ordering process results in a binding order of the items in the shopping cart. Jeffrey Stone will inform you immediately of the receipt of the order through an automated email. This email will confirm that the buyer’s contract has been completed.

5.  Payment

Every order will be completed only after prepayment.  Exceptions will be dependent on a personal agreement with Jeffrey Stone.

6. Shipping

Shipping takes place either in digital download or standard packaging through the Swiss Post Office. Abnormal package sizes will be declared if necessary.

7. Delivery

In general customers can expect that the items are actually on hand and that the merchandise will be delivered to the designated address within a week or two (depending on the country) after the completion of payment. In case the items are not immediately available Jeffrey Stone will inform the customer of the issue and will make an arrangement for further proceedings.  Digital downloads will be available immediately.

8. Partial Deliveries

Jeffrey Stone reserves the right to send items in partial installments if this expedites the shipment. This will be at no extra cost to the customer. 

9. Defective merchandise

Defects in the delivered items must be reported immediately upon their discovery to Jeffrey Stone. Further steps for the completion of the delivery or return of payment will be settled individually with the customer.